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Privacy Policy

This page contains the privacy structure applicable to sonasonora.com and to S’Ona Sonora’s contact channels. The content is aligned across languages and only uses verified project data; controller details that remain pending are clearly marked until the full Palma de Mallorca address is confirmed.

Last updated: March 9, 2026

Document status: provisional legal container. Before final sign-off, the full professional/tax postal address in Palma de Mallorca and the applicable NIF/NIE/CIF will be completed.

1. Data controller

  • Owner: Laura Díez Mora / S’Ona Sonora
  • Website: https://sonasonora.com
  • Email: info@sonasonora.com
  • Declared professional location: Palma de Mallorca, Balearic Islands, Spain
  • Pending completion: full professional/tax postal address in Palma de Mallorca
  • Pending confirmation: applicable NIF/NIE/CIF of the controller

2. What data we process

  • Identity and contact data sent by email or through the contact form: name, email address, subject, and message.
  • Technical data required for browsing, basic site security, and cookie-consent management.
  • Data associated with the voluntary activation of third-party embedded content, such as YouTube or Vimeo videos, only after the relevant consent has been given.

3. Processing purposes

  • To answer enquiries, quote requests, or professional proposals received through the site or by email.
  • To manage any pre-contractual or professional relationship derived from those enquiries.
  • To maintain the technical operation, security, and integrity of the website.
  • To record cookie preferences and enable third-party media only where consent exists.
  • To comply with applicable legal obligations.

4. Legal basis

  • Consent: for non-essential cookies and third-party embedded content.
  • Pre-contractual steps or request handling: to answer messages sent by the data subject.
  • Legitimate interest: for technical security, abuse prevention, and basic site maintenance.
  • Legal obligation: where required by applicable law.

5. Retention

Contact messages and related data are kept for as long as necessary to handle the request and, where applicable, for the relevant legal periods. Site consent cookies are generally kept for up to 12 months, or until the user withdraws consent or deletes those cookies.

6. Recipients and processors

Personal data is not sold. Where strictly necessary, technical providers involved in hosting, site maintenance, email handling, or operational support may access it as processors. When a user voluntarily activates third-party content, such as YouTube or Vimeo, any subsequent processing is also subject to the providers’ own policies.

7. International transfers

As a rule, S’Ona Sonora does not seek unnecessary international transfers. However, where the user consents to and activates external services such as YouTube or Vimeo, access or international transfers may occur in accordance with those providers’ policies and safeguards.

8. Data subject rights

You may request access, rectification, erasure, objection, restriction of processing, portability, and withdrawal of consent by writing to info@sonasonora.com. You may also lodge a complaint with the Spanish Data Protection Agency if you believe processing does not comply with applicable law.

9. Changes to this policy

This policy may be updated to reflect legal, technical, or service changes. The version published on this page is the one currently in force.